Building an investment property from afar shouldn’t mean compromising on quality, control, or peace of mind. Our New Build Concierge service is designed for discerning investors who want complete confidence when building interstate or overseas, ensuring your property is delivered to the highest standard, cared for at every stage, and primed for a seamless transition into tenancy.
Building remotely presents unique challenges that standard property management doesn’t address:
Distance from site makes regular inspections impossible
Builder communication gaps can delay important decisions
Defect identification requires experienced eyes at the right moments
Handover complexity often catches owners off-guard
Timing coordination between completion and tenancy is critical
Quality assurance needs someone advocating for your interests
Without professional oversight, small issues can become costly problems, handovers can be contentious, and the transition to tenancy can be delayed, impacting your investment returns from day one.
With more than two decades of experience in Brisbane’s property landscape, our team brings specialised expertise in managing new-build assets. We understand the complexities, timelines, and small but significant details that define a successful handover.
Michelle’s extensive network of elite trades, construction professionals, and industry contacts means we know what to look for, when to look for it, and how to ensure your builder delivers on their commitments.
Site Liaison & Progress Monitoring
From lock-up stage through to completion, we act as your dedicated representative on the ground. We liaise directly with your builder, maintain rigorous oversight, and ensure every element meets expectations.
What We Monitor:
Regular Communication:
You receive detailed progress updates with photographic evidence, keeping you informed every step of the way, even from thousands of kilometers away.
Meticulous Defect Assessment
Before you take possession, we conduct a comprehensive pre-handover inspection, capturing any defects or concerns with absolute clarity. Our experience means we identify issues that untrained eyes might miss.
Our Inspection Covers:
Detailed Defect Reporting:
Every item is documented with high-resolution photographs, precise descriptions, and reference to contract specifications. You receive a complete report that serves as your negotiation tool with the builder.
Professional Advocacy on Your Behalf
Should issues arise, and they often do with new builds, we coordinate with builders quickly and professionally, advocating on your behalf until resolutions are in place.
We Handle:
Your investment is protected at every step. We ensure builders honor their obligations without you needing to manage contentious conversations from afar.
Seamless Property Transfer
Once all defects are resolved to our satisfaction, we coordinate the formal handover process. Keys are received, final documentation is verified, and your property is ready for the next phase.
Handover Coordination:
Strategic Leasing for Premium Returns
Once keys are received, our service continues with a strategic marketing and leasing plan tailored to attract premium tenants. Our reputation in Brisbane's prestige rental market means we connect with high-calibre applicants quickly.
Our Leasing Approach:
Results That Matter:
Many of our properties secure high-quality applicants within days of completion, ensuring a smooth and timely start to your investment journey. Our low vacancy rates mean your property begins generating returns immediately.
Dedicated Point of Contact
Regular Site Inspections
From lock-up to completion, with photographic updates
Builder Liaison
Direct communication to monitor progress and resolve issues
Comprehensive Pre-Handover Inspection
Detailed defect identification and documentation
Defect Management
Professional coordination of rectification works until completion
Handover Coordination
Key collection, documentation receipt, and final verification
Utilities & Services Setup
Connection coordination for seamless transition
Marketing & Leasing
Strategic tenant placement with our premium service standards
Transparent Reporting
Regular updates keeping you informed at every stage
Ongoing Property Management
Seamless transition to full management service
Michelle as your personal representative throughout the build
From lock-up to completion, with photographic updates
Direct communication to monitor progress and resolve issues
Detailed defect identification and documentation
Professional coordination of rectification works until completion
Key collection, documentation receipt, and final verification
Connection coordination for seamless transition
Strategic tenant placement with our premium service standards
Regular updates keeping you informed at every stage
Seamless transition to full management service
Interstate Investors
Building in Brisbane while living elsewhere? We become your trusted eyes, ears, and advocate.
Overseas Investors
Time zones and distance shouldn’t compromise quality. We protect your interests as if the property were our own.
Time-Poor Professionals
Even local investors benefit from expert oversight when they lack time to manage construction personally.
First-Time Builders
New to construction projects? Our experience guides you through every stage with confidence.
Portfolio Investors
Managing multiple builds? We provide consistent, reliable oversight across all your projects.
Two Decades of Brisbane Property Expertise
Michelle’s 20+ years in Brisbane’s real estate sector means deep understanding of local builders, construction standards, and market expectations.
Award-Winning Service Standards
Our multi-award-winning approach to property management extends to every aspect of our new build service.
Elite Industry Networks
Direct relationships with premium trades, construction professionals, and industry contacts ensure we get results quickly.
Prestige Property Specialisation
We understand the elevated standards that premium properties demand, and we don’t compromise.
Transparent, Proactive Communication
You’re never left wondering. Regular updates, detailed reports, and responsive communication keep you informed.
Advocacy You Can Trust
We represent your interests firmly but professionally, ensuring builders deliver what was promised.
For our clients, this service provides more than convenience, it delivers reassurance. With transparent communication, detailed progress updates, and a commitment to excellence, we become your trusted partners throughout the build.
Building an investment property should be exciting, not stressful. Our New Build Concierge removes the anxiety of remote construction, protects your investment at every stage, and ensures a seamless transition from completion to cash-flowing asset.
Nest Connect’s New Build Concierge is luxury property management at its most seamless: attentive, proactive, and crafted for investors who expect the best.
Ideally before or immediately after signing your construction contract, but we can join at any stage, even mid-construction.
Yes, we work professionally with all reputable builders across Southeast Queensland.
No problem. We can commence oversight from wherever your build currently sits.
Visit frequency is tailored to the construction stage, typically fortnightly during active construction, weekly approaching completion.
We escalate professionally using proper channels, documentation, and if necessary, recommend legal or QBCC pathways.
Absolutely. Even local investors benefit from expert oversight and professional builder management.
Yes, but they integrate seamlessly. Most clients transition directly from concierge to our full management service.
Whether you’re about to sign a construction contract or already underway, it’s never too early or too late to engage professional oversight.
Contact Nest Connect today to discuss how our New Build Concierge service can give you complete confidence in your remote construction project.
